Privacy Policy

This policy explains what TSC Enterprises Inc. ("TSC") collects when you visit tsccloud.ai or use our services, why we collect it, and what choices you have.

1. Information we collect

• Contact details you provide — name, work email, company and the content of your inquiry, when you send us a message.
• Account information — organisational details and billing contacts required to provision and invoice access.
• Service usage data — request metadata such as model, resolution, duration, task status and timestamps, used for metering, support and abuse prevention.
• Technical data — IP address, browser type and pages visited, in standard server logs.

2. How we use information

To provision and operate access, meter usage and issue invoices, respond to inquiries, provide technical support, prevent abuse, and meet legal obligations. We do not sell personal information.

3. Sharing

We share the minimum necessary data with the model provider(s) whose services are delivered under your account, with infrastructure and payment processors acting on our instructions, and where required by law. We do not permit those parties to use your data for their own marketing.

4. Retention

Request metadata is retained for as long as needed to support billing, dispute resolution and abuse prevention, then deleted or aggregated. Inquiry correspondence is retained for the duration of the business relationship plus a reasonable period.

5. Your choices

Depending on your jurisdiction, you may have rights to access, correct, delete or port your personal information, or to object to certain processing. Requests can be sent to [email protected]. We will respond within the period required by applicable law.

6. International transfers

Our providers may process data outside your country of residence. Where required, transfers are covered by appropriate contractual safeguards.

7. Cookies

This website does not set advertising or analytics cookies. Fonts are loaded from a third-party font service, which may receive your IP address as part of that request.

8. Contact

TSC Enterprises Inc. · [email protected]

This policy is a baseline template and should be reviewed against the requirements of your operating jurisdictions (including state privacy laws and, where applicable, GDPR) before publication.